What do library users want? A conjoint measurement technique may yield the answer
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Perceived value of scholarly articles
2011, Learned PublishingLibQUAL+® (library quality), ProSeBiCA (development of new library services by means of conjoint analysis), and CAPM (comprehensive access to printed materials)
2008, Performance Measurement and MetricsApplication of the conjoint analysis as a marketing research tool for the development and control of future academic library services: The ProSeBiCA- project
2006, Marketing Library and Information Services: International PerspectivesResearch notes a conjoint analysis of reference services in academic libraries
1994, College and Research LibrariesA primer concerning the imposition of fees for reference and other services in academic law libraries
1990, Legal Reference Services QuarterlyAs You Sow, So Shall You Reap: Understanding The Value Of Information
1989, Aslib Proceedings
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