Icon-based human-computer interaction

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Abstract

This paper is concerned with the use of icons in human-computer interaction (HCI). Icons are pictographic representations of data or processes within a computer system, which have been used to replace commands and menus as the means by which the computer supports a dialogue with the end-user. They have been applied principally to graphics-based interfaces to operating systems, networks and document-processing software.

The paper attempts to provide a more systematic treatment of icon interfaces than has hitherto been made, and to create a classification which it is hoped will be of use to the dialogue designer. The characteristics, advantages and disadvantages of icon-based dialogues are described. Metaphors, design alternatives, display structures and implementation factors are discussed, and there is a summary of some icon design guidelines drawn from a variety of sources. Some mention is also made of attempts by researchers to measure the effectiveness of icon designs empirically.

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    Present address: R & D Division, Singer Link-Miles Ltd, Flight Simulation Division, Technical Development Dept 032, Lancing, Sussex BN158UE.

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