Maximising the world wide web for high quality educational and clinical support to health and medical professionals in rural areas

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Abstract

Attracting and retaining medical and allied health professionals to rural and remote regions is a perennial problem, world-wide. It is exacerbated by the associated problem of providing high quality, cost-effective educational and clinical support to health professionals and trainees located in such areas. The world wide web is being used as a tool to address these twin problems to provide a means of communication, interaction and educational and clinical support to geographically dispersed and isolated pools of users. An interactive electronic notice board has been developed as a clinical problems’ discussion forum to act as a venue for critical debate about clinical issues and to provide a searchable archive of information to assist in the management of clinical problems. A description of the forum will demonstrate the potential of the world wide web as a learning and a clinical support tool.

Section snippets

Context

The electronics revolution and the convergence of computer and communications technologies are transforming the means of production, organisation of work and information flows. This is leading to a global economy based on an information mode of production that will have a profound effect on the organisation of learning and the delivery of services, particularly health and medical services.

Jakupec and Nicholl [1]provided evidence that wide access to information is frequently required as the

Clinical problems’ discussion forum

A Web-based interactive electronic notice board has been developed as a clinical problems’ discussion forum. It has five major objectives:

  • 1.

    To expand the pool of information available to students.

  • 2.

    To develop a mutually supportive peer learning environment.

  • 3.

    To act as a forum for debate about clinical issues.

  • 4.

    To provide a searchable archive of information.

  • 5.

    In the future, to assist in the management of clinical problems.

In 1997, the forum was attempted by final year medical students on individual

The design

During the trial, emphasis was placed on developing a reliable, easy to use technology environment based on the premise that, if the technology is unfriendly, few will make the effort to use it or to access information and learning support.

The forum utilised an electronic discussion board composed of three basic elements, or window frames. The top frame, the Navigation Bar, enables the user to jump to specific sections of the web site quickly (this is not a specific part of the forum, however,

The trial

Thirty two students in two rotation groups took part in the trial. In the first, 68 contributions were posted and grouped into 21 problem themes. In the second, there were 61 contributions into 16 themes. Problems which generated considerable discussion included issues of informed consent for treatment, sore throat in a teenager, incidental cardiology, hypertension, insomnia, palliative care, abdominal pain, depression, management of ‘social problems’, issues of confidentiality, bradycardia,

Conclusion

Preliminary analysis of the content of the discussion forum indicated that it appears to have potential not only to support students and clinical preceptors in rural and remote locations, but also to be a learning tool to expand the pool of information available to students, develop a mutually supportive peer learning environment, and act as a forum for debate about clinical issues. However, the development of tools for teaching and learning, such as electronic notice boards, should not only

Acknowledgements

The contributions of Divisional academic staff, clinical preceptors and medical students are gratefully acknowledged.

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