A Software Maintenance Maturity Model (S3M): Measurement Practices at Maturity Levels 3 and 4

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Abstract

Evaluation and continuous improvement of software maintenance are key contributors to improving software quality. The software maintenance function suffers from a scarcity of the management models that would facilitate these functions. This paper presents an overview of the measurement practices that are being introduced for level 3 and higher to the Software Maintenance Maturity Model (S3M).

Keywords

Software Maintenance
Maturity Model
Process Improvement
Process Assessment
Product Assessment

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