Open-source LIMS in Vietnam: The path toward sustainability and host country ownership

https://doi.org/10.1016/j.ijmedinf.2016.06.010Get rights and content

Highlights

  • Open-sourced LIMS were an effective and sustainable solution for health laboratories in Vietnam.

  • A tiered maintenance and support system enabled cost-effective scale-up.

  • Open-source community engagement contributed to software development and training.

  • Cost-sharing has supported a sustainable financial transition.

Abstract

Objective

The objectives of this case report are as follows: to describe the process of establishing a national laboratory information management system (LIMS) program for clinical and public health laboratories in Vietnam; to evaluate the outcomes and lessons learned; and to present a model for sustainability based on the program outcomes that could be applied to diverse laboratory programs.

Methods

This case report comprises a review of program documentation and records, including planning and budgetary records of the donor, monthly reports from the implementer, direct observation, and ad-hoc field reports from technical advisors and governmental agencies. Additional data on program efficacy and user acceptance were collected from routine monitoring of laboratory policies and operational practices.

Results

LIMS software was implemented at 38 hospital, public health and HIV testing laboratories in Vietnam. This LIMS was accepted by users and program managers as a useful tool to support laboratory processes. Implementation cost per laboratory and average duration of deployment decreased over time, and project stakeholders initiated transition of financing (from the donor to local institutions) and of system maintenance functions (from the implementer to governmental and site-level staff). Collaboration between the implementer in Vietnam and the global LIMS user community was strongly established, and knowledge was successfully transferred to staff within Vietnam.

Conclusion

Implementing open-sourced LIMS with local development and support was a feasible approach towards establishing a sustainable laboratory informatics program that met the needs of health laboratories in Vietnam. Further effort to institutionalize IT support capacity within key government agencies is ongoing.

Introduction

The United States President’s Emergency Plan for AIDS Relief program (PEPFAR) enabled a rapid scale-up of HIV testing and treatment in Vietnam. To effectively manage the increased volume of testing and accompanying data needs, health laboratories in Vietnam required support to strengthen data management. Laboratories services in Vietnam, and particularly testing for HIV care and treatment, are provided in a wide range of facilities (i.e. high and low throughput, automated and manual testing methods, urban and rural settings). The Government of Vietnam desired a laboratory information management system (LIMS) that was both flexible and scalable. The US Government required all PEPFAR-funded programs to have a focus on sustainability, which meant that ownership and financing of these programs would be transferred to the country government over time.

Therefore, in 2006, the U.S. Centers for Disease Control and Prevention (CDC) and the Government of Vietnam (GVN), “the stakeholders”, set out to create a sustainable national open source LIMS program in Vietnam in clinical and public health laboratories.

Section snippets

Background

Health services in Vietnam fall into two parallel, tiered systems: preventive medicine—managed by the General Department of Preventive Medicine (GDPM) – and medical services – managed by the Vietnam Administration for Medical Services (VAMS). Specialized (e.g. disease-targeted) programs, often with substantial donor funding, operate alongside these systems with separate leadership and program management structures. The medical services system includes 1100 hospitals from the national,

Research methods

Qualitative methods are particularly useful in IS research when studying a process as it develops and emerges [21]. Published research on LIMS implementation in developing settings, and the contribution of open-source software to sustainability in this context, are limited. Sources of qualitative data for IS research can include documentation, archival records, interviews, direct observation, and physical artifacts [22], [23].

This case report relies primarily on monthly progress reports from

Establishment and management of the national LIMS program

The U.S. Centers for Disease Control and Prevention (CDC) and the Government of Vietnam (GVN), began planning for a national LIMS program in 2005. An advisory group was convened in 2006 consisting of the Ministry of Health and its affiliated agencies, national and regional institutes, provincial AIDS committees (PACs) and hospitals. Subgroups were created and provided program-specific guidance including standardization of report forms and system requirements. Stakeholders began by reviewing the

Key factors contributing to sustainability

In the context of information systems, sustainability has been defined as the characteristics of a system that ensure its ability to continue operating without significant interruptions [33]. As the implementer and stakeholders reviewed the LIMS program during its expansion, several factors were identified that contributed to sustainability of this program in Vietnam. These factors were formalized into a sustainability model, which has guided stakeholder decisions as the program has matured:

Conclusion

Laboratories providing clinical testing services in resource-constrained settings often struggle to ensure healthcare providers receive quality laboratory results within acceptable timeframes. Recent national and international quality improvement initiatives are encouraging laboratories to pursue accreditation [43]. While data management and record keeping are an important part of the accreditation roadmap, it can be intimidating to consider implementing a LIMS in addition to routine laboratory

Competing interests

Kenneth Landgraf is a personal services contractor assigned to the U.S. Centers for Disease Control and Prevention Vietnam country office. The Association of Public Health Laboratories, Ho Chi Minh City AIDS Committee, and the VAAC-US.CDC Project are recipients of grants from CDC through the United States PEPFAR program.

Author contributions

Kyle Bond, former chief of the CDC-Vietnam laboratory branch, guided the LIMS program for six years and provided significant input into the development of the sustainability plan. Paul Jankauskas served as the CDC-Vietnam LIMS advisor for four years, facilitating the expansion of the LIMS program and working closely with Duong Thanh Tung and Nguyen Thi Hoa on the transition of costs in Ho Chi Minh City. Reshma Kakkar served as the first CDC-Vietnam LIMS Advisor and, with Michelle Meigs,

Acknowledgements

The authors would like to thank the following organizations and individuals for their valuable contributions to the project: the staff at the Vietnam Administration for AIDS Control; Pham Hai Phong from HCMC-PAC, for his significant efforts supporting OpenELIS sites in HCMC; Sherrie Staley and Lucy Maryogo-Robinson from the Association of Public Health Laboratories, for their valuable program management support; the Minnesota Public Health Laboratory, for supporting the training of LIMS

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