An Information Axiom based decision making approach under hybrid uncertain environments
Introduction
Axiomatic design developed by Suh [37] was motivated by the absence of scientific design principles [7]. According to axiomatic design, a design work could be regarded as a zigzag mapping process between the Functional Requirements (FRs) and the Design Parameters (DPs). Two fundamental design principles, the Independence Axiom and the Information Axiom should be satisfied in this mapping. The Independence Axiom maintains the independence of FRs and enhances the controllability of a design. The Information Axiom is used to minimise the Information Content of a design and reduce the design complexity. The Information Content is defined as a measure of complexity, and it is related to the probability of conceived solutions meeting FRs. The objective of this paper is to extend the Information Axiom under hybrid uncertain environments characterized by randomness and fuzziness co-existing. Randomness is about an occurrence (or non-occurrence) of a certain event (typically described by some set) [29]. Fuzziness is not about an occurrence but about a degree of membership to a certain concept [29].
Randomness and fuzziness sometimes co-exist in actual decision making problems. Take the evaluation criterion “timeliness” in a service selecting problem for example. On the one hand, “timeliness” is a random variable obeying some pdf (probability distribution function) for the reason that each execution of this service happens at different time and different places by different staffs, and the pdf is denoted as f(FR). On the other hand, “timeliness” is usually described in imprecise linguistic terms such as “very slow”, “slow”, “medium”, “fast”, “very fast”, which could be modelled by the fuzzy set theory [28], [39], [42], [43]. We refer to this kind of criterion as a hybrid uncertain criterion [24]. Two difficult issues will be encountered under hybrid uncertain environments. The first one is how to calculate the integrals whose bounds are fuzzy variables. The integrals are used to calculate the probability of a design solutions meeting FRs (successful probability) which is related to the Information Content. For a hybrid uncertain criterion, the integral bounds are fuzzy variables. For example, the success probability of “timeliness” is , and the integral bounds are two fuzzy variables “medium” and “very fast”. How to calculate this kind of integrals characterised by fuzzy bounds is seldom mentioned in existing researches. The second problem is how to reflect the risk appetite of decision makers in the Information Content. Due to the multi-value characteristic of fuzzy variables, the success probability of a hybrid uncertain criterion is also multi-value. Take the success probability of “timeliness” for example again. The up and down fuzzy bound “very fast” and “medium” are both multi-value. Every combination of the up and down bound’s value determines a success probability of “timeliness”. In order to calculate the Information Content, an integrate value should be obtained from the multiple values, which is influenced by decision makers’ risk appetite. The bigger the integrated value takes, the more risky the decision makers’ risk appetite is. Up to now, little research deals with these problems. The existing Information Axiom approaches, considering randomness or fuzziness alone, could not describe the reality perfectly, and the evaluation results could not express the opinions of decision makers accurately.
An extension of the Information Axiom under hybrid uncertain environments is presented in this paper. The remaining part is organized as follows. Section 2 reviews the extensive literatures about the Information Axiom and the credibility theory. In Section 3 some important concepts are represented. In Section 4 two Information Content models are developed. Section 5 demonstrates the application of the proposed evaluation approach by a case. Section 6 compares the proposed approach with the traditional Information Axiom and concludes this paper.
Section snippets
Literature review
According to the uncertainty types of the system and design range, the Information Axiom approaches can be classified into three categories: the traditional, fuzzy and hybrid uncertain Information Axiom (shown in Table 1). The traditional Information Axiom was proposed by Suh [37], handling the criteria with crisp design ranges and crisp/random system range. Decision making problems with quantitative criteria evaluation can be solved by the traditional Information Axiom [10], [18], [38]. The
Preliminaries
In order to solve design evaluation problems under hybrid uncertain environments by the Information Axiom, some fundamental concepts are elucidated, including the Information Axiom, the expected value of a fuzzy variable and fuzzy simulation methods.
The expected Information Content model
Under hybrid uncertain environments, the Information Contents of FRs cannot be calculated directly since the successful probability always involves uncertain variables. Thus EVMs are widely used to model practical problems with uncertain factors, and introduced into the Information Axiom. For those decision makers who are indifferent to risk, it is natural to focus on the expected value of the fuzzy successful probability [17]. Hence, the expected ICM (eICM) is constructed as:
A case study
A case of a crane machine PSS (product-service system) solutions evaluation is presented to demonstrate the effectiveness of the proposed approach. This case was provided by an engineering machine manufacturer in Shanghai, which offers the overall hoisting solutions (including product and service) for customers. The company is planning to launch a new set of crane machine PSSs aiming at avoiding homogeneity of the crane machines by providing supporting services. At the earlier design stages,
Discussions
The validation of the results is stated in Sections 6.1.1 The results of traditional Information Axiom, 6.1.2 Advantages of credibility ICM. In Section 6.1.1, the traditional Information Axiom is adopted to evaluate the case stated in Section 5. The evaluating results of the proposed approaches (eICM and cICM) are roughly the same as the results of the traditional Information Axiom approach (shown in Table 14). Thus, we concluded that the results of the proposed approaches are acceptable.
Acknowledgements
The project was supported by the National Natural Science Foundation, China (Nos. 51475290, 51075261), Research Fund for the Doctoral Program of Higher Education of China (No. 20120073110096) Shanghai Science and Technology Innovation Action Plan (No. 11DZ1120800). The authors would like to thank the anonymous referees for their valuable comments and suggestions.
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