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A framework to analyze knowledge management system adoption through the lens of organizational culture

Published online by Cambridge University Press:  05 April 2019

Thierno Tounkara
Thierno Tounkara*
Affiliation:
LITEM, Univ Evry, IMT-BS, Université Paris-Saclay, 91025, Evry, France
*
Author for correspondence: Thierno Tounkara, E-mail: thierno.tounkara@imt-bs.eu
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Abstract

Although, the knowledge management (KM)-culture research has helped to validate the importance of cultural values for companies' KM initiatives and provided insights into some important values, it still lacks frameworks and analysis outlining how specific types of cultural values might relate to Knowledge Management system (KMS) adoption and subsequent outcomes. In this paper, we provide a three-dimensional framework to help managers articulate how culture affects their unit's ability to create, transfer, and apply knowledge through KMS use. To illustrate the application of the framework, we also present an exploratory case study we have performed in an international organization in the area of development assistance and capacity development.

Keywords

Information systemknowledge managementknowledge management systemorganizational culturetechnology adoption
Type
Research Article
Information
AI EDAM , Volume 33 , Special Issue 2: Knowledge Engineering and Management Applied to Innovation , May 2019 , pp. 226 - 237
Copyright
Copyright © Cambridge University Press 2019 

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