Building an E-Business from Enterprise Systems

Abstract

Building their companies into successful e-businesses has become an important objective for today's enterprises. Conceptually, it embodies the enabling of the business with such capabilities as global networking, streamlining business processes, sharing information, agility in responding to the market, and intelligent decision making. But how can these concepts be implemented in actual enterprises? Why do these desirable attributes of business systems suddenly become the definition of competency of companies large and small? This paper describes the framework for building an e-business from the enterprise information systems' perspective. Increasingly enterprise systems have extended beyond the traditional business functions and include such new features as supply-chain management, customer relationship management and electronic commerce. The shifting focus is driven by the adoption of the Web as a new channel for product distribution, marketing, and interacting with customers. The integration of the traditional as well as the Web-oriented functions is the cornerstone for a successful e-business. This paper presents a framework for e-businesses that on one hand build on the enterprise systems but on the other hand encompasses the new e-business dimensions.