Abstract
In this paper, we consider a single server queuing model with an infinite buffer in which customers arrive according to a batch Markovian arrival process (BMAP). The services are offered in two modes. In mode 1, the customers are served one at a time and in mode 2 customers are served in groups of varying sizes. Various costs for holding, service and switching are imposed. For a given hysteretic strategy, we derive an expression for the cost function from which an optimal hysteretic control can be obtained. Illustrative numerical examples are presented.
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Dudin, A., Chakravarthy, S. Optimal Hysteretic Control for the BMAP/G/ 1 System with Single and Group Service Modes. Annals of Operations Research 112, 153–169 (2002). https://doi.org/10.1023/A:1020985106453
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DOI: https://doi.org/10.1023/A:1020985106453