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Benchmarking of processes for managing product platforms: a case study

Benchmarking of processes for managing product platforms: a case study

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  • Author(s): M. Höst 1 ; E. Johansson 2 ; A. Norén 3 ; L. Bratthall 4
    • View affiliations
    • Affiliations: 1: Department of Communication Systems, Lund University, Sweden
      2: Department of Communication Systems, Ericsson Mobile Platforms AB, Lund, Sweden
      3: Department of Communication Systems, ABB Automation Technology Products AB, Sweden
      4: Corporate Research, ABB AS, Billingstad, Norway
  • Source: Volume 149, Issue 5, October 2002, p. 137 – 142
    DOI:  10.1049/ip-sen:20020633 , Print ISSN 1462-5970, Online ISSN 1463-9831
© IEE
Published

A case study is presented in which two organisations have participated in a benchmarking initiative to discover improvement suggestions for their processes for managing product platforms. The initiative, based on an instrument which consists of a list of questions, has been developed as part of this study and contains eight major categories of questions that guide the participating organisations to describe their processes. The descriptions were then reviewed by the organisations cross-wise in order to identify areas for improvement. The major objective of the case study is to evaluate the benchmarking procedure and instrument in practice. The result is that the benchmarking procedure with the benchmarking instrument has been well received in the study. It was therefore concluded that the approach is probably applicable for other similar organisations as well.

Inspec keywords: software process improvement; software architecture; software performance evaluation; software development management

Other keywords: software development; software management processes; benchmarking initiative; benchmarking procedure; improvement suggestions; software process improvement; product platforms

Subjects: Software management; Software engineering techniques

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