Recently problems with commercial IP telephony systems have been reported one after another, in Japan. One of the important causes is congestion in the control plane. It has been recognized that with the current Internet it is important to control not only congestion caused by overload of the data plane but also congestion caused by overload of the control plane. In particular, “retry traffic,” such as repeated attempts to set up a connection, tends to cause congestion. In general, users make repeated attempt to set up connections not only when the data plane is congested but also when the control plane in the network is overloaded. The latter is caused by user behavior: an increase in the waiting time for the processing of connection establishment to be completed tends to increase his or her initiation of reattempts. Thus, it is important to manage both data plane and control-plane resources effectively. In this paper, we focus on RSVP-based communication services including IP telephony, and introduce a model that takes account of both data-plane and control-plane systems, and we examine the behavior of retry traffic. In addition, we compare the system stability achieved by two different resource management methods, the hard-state method and the soft-state method.