Learning by doing: Lifelong learning through innovations projects at DASS

Purpose – The purpose of this paper is to examine the changes in the way information management is taught at the Department of Applied Social Science (DASS) in the context of a fast‐changing world situation. It looks at the way reflective learning is being incorporated in teaching and provides some details of projects and modules which incorporate reflective learning in teaching and learning programmes. Design/methodology/approach – The paper examines the changing global situation to which a university education needs to respond. It then focuses on the information field and gives details of the way in which some new projects and modules are being developed to meet new challenges. Findings – As this is ongoing work, a final analysis is not possible at this stage. External evaluation of the Quality Leaders Project (QLP) will provide further assessment of this approach and responses from employers and students will further inform the direction of this approach. Practical implications – The paper highlights the need for change in the teaching of information management. Changes in curricula and learning practices at universities and direct intervention through pilot projects can offer one solution. The experience gained has the potential of developing a new teaching model with lifelong learning at its core. Originality/value – This paper brings ideas and practices from teaching, learning and management to the information sector. It will be of interest to a number of professions: teaching, management, lifelong learning and information as well as political activists and organisations whose learning needs are largely ignored in the mainstream education systems.