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An integrated framework for recommendation systems in e‐commerce

Timothy K. Shih (Multimedia and Information Network Lab (MINE Lab), Department of Computer Science and Information Engineering, Tamkang University, Taipei, People’s Republic of China)
Chuan‐Feng Chiu (Multimedia and Information Network Lab (MINE Lab), Department of Computer Science and Information Engineering, Tamkang University, Taipei, People’s Republic of China)
Hui‐huang Hsu (Department of Computer Science, Chinese Culture University, Taipei, People’s Republic of China)
Fuhua Lin (Athabasca University, Athabasca, Edmonton, Alberta, Canada)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 November 2002

2202

Abstract

The Internet has become a popular medium for information exchange and knowledge delivery. Several traditional social activities have moved to the Internet, such as distance learning, tele‐medical system and. traditional buying and selling activities. Online merchants must know what users want, so providing recommendation services is an important strategy. Analyzes users’ on‐line behavior and interests, and recommends to them new or potential products. The analysis mechanism is based on the correlation among customers, product items, and product features. An algorithm is developed to classify users into groups and the recommendation is based on the classification. The system can help merchants to make suitable business decisions and provide personalized information to the customers. A generic mobile agent framework for e‐commerce applications is proposed. The aforementioned collaborative computing architecture for the recommendation system is based on the framework.

Keywords

Citation

Shih, T.K., Chiu, C., Hsu, H. and Lin, F. (2002), "An integrated framework for recommendation systems in e‐commerce", Industrial Management & Data Systems, Vol. 102 No. 8, pp. 417-431. https://doi.org/10.1108/02635570210445853

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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