An integrated evaluation system based on the continuous improvement model of IS performance
Abstract
In order to achieve competitive business goals, every enterprise needs to evaluate the current level of information systems performance and their utilization. The evaluation measures the technical capacity and operational capability of enterprise information systems and diagnoses their effectiveness in business goals and efficiency in resources. An integrated evaluation system is developed based on the continuous improvement model of information systems performance. The system has been applied to performance measurement of information systems with a huge set of data from Korean industries, and proven reliable and practical
Keywords
Citation
Seong Leem, C. and Kim, I. (2004), "An integrated evaluation system based on the continuous improvement model of IS performance", Industrial Management & Data Systems, Vol. 104 No. 2, pp. 115-128. https://doi.org/10.1108/02635570410522080
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited