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An integrated evaluation system based on the continuous improvement model of IS performance

Choon Seong Leem (Professor at the School of Computer and Industrial Engineering, Yonsei University, Seoul, Korea.)
Injoo Kim (Research Fellow at the Naval Forces Development Command, Kyeunggi, Korea)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 February 2004

2684

Abstract

In order to achieve competitive business goals, every enterprise needs to evaluate the current level of information systems performance and their utilization. The evaluation measures the technical capacity and operational capability of enterprise information systems and diagnoses their effectiveness in business goals and efficiency in resources. An integrated evaluation system is developed based on the continuous improvement model of information systems performance. The system has been applied to performance measurement of information systems with a huge set of data from Korean industries, and proven reliable and practical

Keywords

Citation

Seong Leem, C. and Kim, I. (2004), "An integrated evaluation system based on the continuous improvement model of IS performance", Industrial Management & Data Systems, Vol. 104 No. 2, pp. 115-128. https://doi.org/10.1108/02635570410522080

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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