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Managing risk in software development projects: a case study

Prasanta Kumar Dey (Operations and Information Management, Aston Business School, Aston University, Birmingham, UK)
Jason Kinch (First Caribbean Bank, Barbados)
Stephen O. Ogunlana (Asian Institute of Technology, Bangkok, Thailand)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 20 March 2007

9969

Abstract

Purpose

The main objective of the paper is to develop a risk management framework for software development projects from developers' perspective.

Design/methodology/approach

This study uses a combined qualitative and quantitative technique with the active involvement of stakeholders in order to identify, analyze and respond to risks. The entire methodology has been explained using a case study on software development project in a public sector organization in Barbados.

Findings

Analytical approach to managing risk in software development ensures effective delivery of projects to clients.

Research limitations/implications

The proposed risk management framework has been applied to a single case.

Practical implications

Software development projects are characterized by technical complexity, market and financial uncertainties and competent manpower availability. Therefore, successful project accomplishment depends on addressing those issues throughout the project phases. Effective risk management ensures the success of projects.

Originality/value

There are several studies on managing risks in software development and information technology (IT) projects. Most of the studies identify and prioritize risks through empirical research in order to suggest mitigating measures. Although they are important to clients for future projects, these studies fail to provide any framework for risk management from software developers' perspective. Although a few studies introduced framework of risk management in software development, most of them are presented from clients' perspectives and very little effort has been made to integrate this with the software development cycle. As software developers absorb considerable amount of risks, an integrated framework for managing risks in software development from developers' perspective is needed.

Keywords

Citation

Dey, P.K., Kinch, J. and Ogunlana, S.O. (2007), "Managing risk in software development projects: a case study", Industrial Management & Data Systems, Vol. 107 No. 2, pp. 284-303. https://doi.org/10.1108/02635570710723859

Publisher

:

Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

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