ITIL: a framework for managing digital library services
OCLC Systems & Services: International digital library perspectives
ISSN: 1065-075X
Article publication date: 30 May 2008
Abstract
Purpose
The purpose of this paper is to provide an overview of the Information Technology Infrastructure Library (ITIL) framework and its relevance to digital library projects and operations.
Design/methodology/approach
This paper describes the ITIL framework.
Findings
The use of the ITIL has been pervasive in the corporate environment, particularly in the UK. With the release of version 3 of the library, the use of the library is expected to grow and expand into newer areas, such as digital library infrastructure management.
Originality/value
This paper fills a gap in the digital library management literature by exploring the applicability of the ITIL framework as a means for more effectively developing and delivering services in IT organizations that support digital libraries.
Keywords
Citation
Cervone, F. (2008), "ITIL: a framework for managing digital library services", OCLC Systems & Services: International digital library perspectives, Vol. 24 No. 2, pp. 87-90. https://doi.org/10.1108/10650750810875430
Publisher
:Emerald Group Publishing Limited
Copyright © 2008, Emerald Group Publishing Limited