Network Map: visualizing telecommunications service
Jeff Kenyon
(Jeff Kenyon is a Senior Engineer at US WEST Information Technologies Inc., Colorado, USA.)
Peter Briggs
(Peter Briggsis an Engagement Manager, at US WEST Information Technologies Inc., Colorado, USA.)
998
Abstract
In order to propose an evolutionary path for a large business’ telecommunications service, one needs a synoptic view of that customer’s existing services suitable for systemic analysis. Only with such a view can a telecommunications provider enter into a truly consultative relation with large customers. The Network Map application provides such a view by displaying service information contained in a conventional relational database through a Hyperbolic Tree viewer.
Keywords
Citation
Kenyon, J. and Briggs, P. (2000), "Network Map: visualizing telecommunications service", Journal of Knowledge Management, Vol. 4 No. 1, pp. 56-64. https://doi.org/10.1108/13673270010315957
Publisher
:MCB UP Ltd
Copyright © 2000, MCB UP Limited