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A social exchange architecture for distributed Web communities

Amrit Tiwana (Amrit Tiwana is Professor, Emory University, Atlanta, Georgia, USA.)
Ashley Bush (Ashley Bush is Assistant Professor, Florida State University, Tallahassee, Florida, USA.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 September 2001

1562

Abstract

Using the foundational lens of social exchange theory and communities of practice, proposes a three‐layer Web‐based architecture to facilitate knowledge integration in digital communities. Reviews the limitations of past collaborative filtering mechanisms and presents a prototype and the underlying mathematical model for the knowledge networking on the Web (KNOWeb) architecture. Further illustrates how real‐time active feedback and valuation mechanisms reinforce social exchange in such communities.

Keywords

Citation

Tiwana, A. and Bush, A. (2001), "A social exchange architecture for distributed Web communities", Journal of Knowledge Management, Vol. 5 No. 3, pp. 242-249. https://doi.org/10.1108/13673270110401220

Publisher

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MCB UP Ltd

Copyright © 2001, MCB UP Limited

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