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Supply chain perspectives to knowledge management: research propositions

Kevin C. Desouza (Kevin Desouza is a Research Associate at the Center for Research in Information Management, University of Illinois, Chicago, IL, USA (kdesou1@uic.edu).)
Ayan Chattaraj (Ayan Chattaraj is a student at the Stuart Graduate School of Business, Illinois Institute of Technology, Chicago, IL, USA (ayan@stuart.iit.edu).)
George Kraft (George Kraft is an Associate Professor of Information Systems, at the Stuart Graduate School of Business, Illinois Institute of Technology, Chicago, IL, USA (kraft@stuart.iit.edu).)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 August 2003

3263

Abstract

The purpose of the paper is to suggest a novel approach that groups the theories of systems, information and bounded rationality into organizational knowledge management. We base our discussion on knowledge process mapping akin to the supply chain perspective. This is done to understand the governing principles of knowledge movement within an organizational system, and how the different functions within that system behave and interact among themselves in managing knowledge. We attempt to understand the impact of organizational structure in knowledge transfer and utilization among the different participating functions in the perspective of systems theory. Based on this framework the paper then makes use of information theory to comprehend the ideas behind an effective process of knowledge movement in any organization, and the probable factors that influence such movements. Lastly the concepts of bounded rationality are brought in, to examine the behaviors and interactions of these functions in creating, exploiting and sharing knowledge towards an effective knowledge management system.

Keywords

Citation

Desouza, K.C., Chattaraj, A. and Kraft, G. (2003), "Supply chain perspectives to knowledge management: research propositions", Journal of Knowledge Management, Vol. 7 No. 3, pp. 129-138. https://doi.org/10.1108/13673270310485695

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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