The reward effect: a case study of failing to manage knowledge
Yoav Gal
(Yoav Gal is working on his Ph.D. thesis at the Department of Business Administration, Ben Gurion University, Beer Sheva, Israel (yoav_gal@zahav.net.il).)
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Abstract
This article describes an organization that took great interest in the idea of knowledge management and launched such initiatives. Despite the success of five KM projects during the years 2000 to 2002, senior management decided to discontinue all such initiatives. The purpose of this article is to examine the reasons for such a phenomenon.
Keywords
Citation
Gal, Y. (2004), "The reward effect: a case study of failing to manage knowledge", Journal of Knowledge Management, Vol. 8 No. 2, pp. 73-83. https://doi.org/10.1108/13673270410529127
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited