Synchronous design of business processes and information systems using dynamic process modelling
Abstract
Purpose
This paper investigates the potential of dynamic process modelling as an approach for addressing the problem of information systems (ISs) evaluation in the context of organisational change.
Design/methodology/approach
A real‐life case study is discussed, showing how dynamic simulation models that incorporate the effects of a proposed IS on existing business processes can help analysts and decision makers arrive at more informed choices for system design and evaluation.
Findings
Based on the case findings, we postulate that the design and implementation of organisational systems could be augmented by the development of dynamic process models depicting business operations before and after the introduction of an IS, and the subsequent experimentation with such models to achieve maximum fit between organisational needs and system capabilities.
Research limitations/implications
The study findings imply that dynamic process modelling may be of help in the endeavour of developing ISs that are aligned with the overall business strategy and objectives.
Originality/value
Shows how dynamic simulation models that incorporate the effects of a proposed IS on existing business processes can help analysts and decision makers arrive at more informed choices for system design and evaluation.
Keywords
Citation
Giaglis, G.M., Hlupic, V., de Vreede, G. and Verbraeck, A. (2005), "Synchronous design of business processes and information systems using dynamic process modelling", Business Process Management Journal, Vol. 11 No. 5, pp. 488-500. https://doi.org/10.1108/14637150510619849
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited