A foundation for understanding online trust in electronic commerce
Journal of Information, Communication and Ethics in Society
ISSN: 1477-996X
Article publication date: 31 August 2005
Abstract
Trust is a key concept in business, particularly in electronic commerce (e‐commerce). In order to understand online trust, one must first study trust research conducted in the offline world. The findings of such studies, dating from the 1950’s to the present, provide a foundation for online trust theory in e‐commerce. This paper provides an overview of the existing trust literature from the fields of philosophy, psychology, sociology, management, and marketing. Based on these bodies of work, online trust is briefly explored. The range of topics for future research in online trust in e‐commerce is presented.
Keywords
Citation
Kracher, B., Corritore, C.L. and Wiedenbeck, S. (2005), "A foundation for understanding online trust in electronic commerce", Journal of Information, Communication and Ethics in Society, Vol. 3 No. 3, pp. 131-141. https://doi.org/10.1108/14779960580000267
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited