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An innovative m‐utility management and billing system

M. Al‐Rousan (American University of Sharjah, Sharjah, United Arab Emirates)
A.R. Al‐Ali (American University of Sharjah, Sharjah, United Arab Emirates)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 1 March 2006

2447

Abstract

Purpose

Aims to provide a new wireless design for utility management and billing systems using GSM networks that can be used by large utility sites.

Design/methodology/approach

Traditional energy and water meters are replaced or enhanced to produce digital readings. A hardware interface is designed and then connected via the GSM network to a server at the utility headquarters. The new system is compared with traditional utility systems.

Findings

A prototype for the proposed systems was implemented. It was tested using a real GSM network in the United Arab Emirates. The performance of the systems was acceptable, with high accuracy results when compared with the existing systems.

Research limitations/implications

Applying the system in large buildings with multiple subscribers is not a straightforward task; the system may need some modifications.

Practical implications

This is a very useful system for utility companies which are interested in better management and billing systems. The system can be implemented easily at low cost.

Originality/value

This work utilizes a mobile network to provide a practical system for utility companies. It is an integrated system with complete hardware, software, and database implementation.

Keywords

Citation

Al‐Rousan, M. and Al‐Ali, A.R. (2006), "An innovative m‐utility management and billing system", Journal of Enterprise Information Management, Vol. 19 No. 2, pp. 136-147. https://doi.org/10.1108/17410390610645049

Publisher

:

Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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