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M-PoP: leveraging the systematic modeling of processes-of-business processes

Maria Istela Cagnin (College of Computing, Federal University of Mato Grosso do Sul, Campo Grande, Brazil)
Elisa Yumi Nakagawa (Department of Computer Systems, University of São Paulo, São Carlos, Brazil)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 11 October 2022

Issue publication date: 14 October 2022

154

Abstract

Purpose

This paper presents M-PoP, a method to model large, complex, and dynamic business processes. These processes have sometimes resulted from alliances of organizations (i.e. joint ventures and mergers and acquisitions) and are referred to as Processes-of-Business Processes (PoP). Due to the difficulty of modeling these dynamic processes, alliances of organizations have often lost opportunities, competitiveness, and profitability, so requiring suitable modeling methods.

Design/methodology/approach

The authors proposed M-PoP that can model PoP through three views in different abstraction levels and using well-known techniques in industry and academia, mainly those from Business Process Model and Notation (BPMN). For this, M-PoP presents three main steps: identification of PoP elements, modeling of PoP, and verification of PoP models. To evaluate M-PoP, we applied it in a real-world business process in the health domain.

Findings

The evaluation results point out the capability and viability of M-PoP to deal with dynamic business processes.

Research limitations/implications

M-PoP still needs to be applied in various real-world scenarios to gather evidence of its productivity, efficiency, and scalability.

Practical implications

This novel method could change the way organizations model their business processes and, as a consequence, it could leverage strategic business opportunities.

Originality/value

M-PoP is the first method that makes it possible to model large and complex business processes and, most importantly, dynamic processes.

Keywords

Acknowledgements

This work was funded by Federal University of Mato Grosso do Sul and Brazilian funding agencies CAPES (Finance Code 001), FAPESP (grants: 2015/24144-7), and CNPq (grant: 313245/2021-5).

Citation

Cagnin, M.I. and Nakagawa, E.Y. (2022), "M-PoP: leveraging the systematic modeling of processes-of-business processes", Business Process Management Journal, Vol. 28 No. 5/6, pp. 1412-1445. https://doi.org/10.1108/BPMJ-02-2022-0104

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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