Links between components of business continuity management: an implementation perspective
Business Process Management Journal
ISSN: 1463-7154
Article publication date: 9 January 2023
Issue publication date: 15 March 2023
Abstract
Purpose
This research aims to examine the influences of preceding implementation phases on succeeding phases of business continuity management (BCM) comprising leadership, strategy, planning, application and maintenance.
Design/methodology/approach
Data were gathered from 216 automotive parts manufacturers in Thailand. Descriptive statistics were employed to measure the maturity level of BCM implementation components. Path analysis of structural equation modeling was used to test hypotheses.
Findings
The study's findings found that the intensity of BCM elements decreased following the implementation phases. Leadership and strategy had the highest mean score, while maintenance had the lowest. Preceding phases had significant positive effects on succeeding phases. The direct impact of leadership on maintenance was much weaker than its indirect impact through strategy, planning and application.
Originality/value
This is one of the first examples of empirical research to investigate the sequential links between preceding and succeeding BCM implementation components. Strategic BCM elements and systematic implementation can improve and sustain BCM in the automotive parts industry in Thailand.
Keywords
Acknowledgements
The institutional review board of Mahidol University approved this research (MU-CIRB 2020/172.1407). The author would like to thank the editor and anonymous referees for the constructive reviews, thank experts for the measurement instrument validation, thank Graham K. Rogers for language editing and thank respondents and colleagues for support in data collection. The author declares no potential conflicts of interest with respect to the research, authorship and/or publication of this article. The author receives no financial support for the research, authorship and/or publication of this article.
Citation
Vanichchinchai, A. (2023), "Links between components of business continuity management: an implementation perspective", Business Process Management Journal, Vol. 29 No. 2, pp. 339-351. https://doi.org/10.1108/BPMJ-07-2022-0309
Publisher
:Emerald Publishing Limited
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