Productivity story of Iranian librarians: assessing the impact of knowledge management and emotional intelligence
ISSN: 0264-0473
Article publication date: 25 October 2021
Issue publication date: 29 November 2021
Abstract
Purpose
This study aims to assess the effect of knowledge management (KM) development and emotional intelligence (EI) on the productivity of librarians regarding the mediating role of job motivation (JM) and job feedback (JF).
Design/methodology/approach
This study was carried out in two phases. First, the variables affecting the productivity of librarians were identified and selected through an explorative study and by surveying their opinions. Then, the theoretically designed model was administered to 312 librarians at Iranian public libraries. A questionnaire was used to collect data, and the structural equation modelling technique was used to analyse data.
Findings
The results of this study showed that KM and EI, mediated by JM and JF, had a positive and significant effect on developing the librarians’ productivity. The results also revealed that JF had a positive effect on JM and that JF was more effective on productivity than JM. This study marginally proved the direct effect of KM and EI on productivity where KM was more effective than EI on productivity. Knowing the effects of organizational and individual factors on the higher productivity of librarians in public libraries will help library managers make more efficient use of those factors in developing the capabilities of librarians and enhancing productivity.
Originality/value
This study is one of the few studies of its kind that facilitates the perception of the concept of productivity in public libraries and also the assessment of the effects of organizational and individual factors on the librarians’ productivity.
Keywords
Acknowledgements
The authors appreciate the valuable suggestions of the editor and anonymous reviewers of this article. Their helpful viewpoints greatly enriched and improved this research.The author(s) declared no potential conflicts of interest for the research, authorship, and/or publication of this article.The author(s) received no financial support for the research, authorship, and/or publication of this article.
Citation
Sarhadi, Z., Kaffashan Kakhki, M. and Behzadi, H. (2021), "Productivity story of Iranian librarians: assessing the impact of knowledge management and emotional intelligence", The Electronic Library, Vol. 39 No. 6, pp. 846-864. https://doi.org/10.1108/EL-06-2021-0122
Publisher
:Emerald Publishing Limited
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