Trust evaluation for inter-organization knowledge sharing via the e-learning community
Abstract
Purpose
The purpose of this study is to design a trust-based knowledge-sharing framework based on the characteristics of the e-learning community.
Design/methodology/approach
The interaction network is constructed to illustrate the relationships between knowledge-sharing agents and objects. Then, a trust evaluation method for knowledge sharing is proposed based on identified agent types and object types. Three sub-methods are included in the model to provide the trust-level references between agents.
Findings
This study develops strategies based on proposed diagnosis framework to improve the willingness of knowledge sharing in the e-learning community. Finally, the authors apply the proposed diagnosis framework to a case study in China to propose strategies for the development of inter-organization knowledge sharing via e-learning community.
Originality/value
Previous research on e-learning community strategies has generally suggested broad guidelines without diagnosing the current trust status. The purpose of this study is to design a trust-based knowledge-sharing framework based on the characteristics of the e-learning community.
Keywords
Acknowledgements
This work is supported by the National Nature Science Foundation of China (No. 71071117).
Citation
Wu, B. and Zhang, C. (2015), "Trust evaluation for inter-organization knowledge sharing via the e-learning community", The Electronic Library, Vol. 33 No. 3, pp. 400-416. https://doi.org/10.1108/EL-08-2013-0140
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited