Assessment of airport performance using the grey theory method: A case study in Libya
Abstract
Purpose
Performance evaluation of airports or any other organisation is paramount for improving performance. The purpose of this paper is to evaluate and compare the performance of the three international airports in Libya (MJI, MRA, and LAQ airports) by considering five aspects of performance.
Design/methodology/approach
The considered aspects are airport service quality, airport operations, airport economy, safety and security, and environmental. The paper uses the grey system theory to assess these airports by summarizing the opinions of experts.
Findings
The finding of this study provides directions of the evaluated airports to take the correct actions to improve overall performance.
Originality/value
No literature has been found till date is to evaluate and compare the performance of the international airports in Libya.
Keywords
Acknowledgements
The authors would like to acknowledge those experts who willingly participated in this questionnaire survey.
Citation
Eshtaiwi, M.I., Badi, I.A., Abdulshahed, A.M. and Erkan, T.E. (2017), "Assessment of airport performance using the grey theory method: A case study in Libya", Grey Systems: Theory and Application, Vol. 7 No. 3, pp. 426-436. https://doi.org/10.1108/GS-07-2017-0023
Publisher
:Emerald Publishing Limited
Copyright © 2017, Emerald Publishing Limited