Organizational mindfulness to innovation at an organization in the cork sector
Information Technology & People
ISSN: 0959-3845
Article publication date: 20 January 2022
Issue publication date: 13 January 2023
Abstract
Purpose
The purpose of the research described in this paper is to provide empirical evidence pointing to IT artifacts' contribution to organizational mindfulness.
Design/methodology/approach
To accomplish the specified aim, the authors studied how a leading company in the cork industry uses a platform to support the innovation process's ideation phase. This case study took two and a half years, and the research information was collected in documents, meetings, observations and interviews.
Findings
The study provides empirical evidence pointing to the funneling of collective attention induced by the studied platform. The use of an innovation platform was engaging the collective attention to the incremental innovation of processes to the detriment of products' disruptive innovation.
Originality/value
The authors’ findings contribute to developing an IS mindfulness theory and designing sociotechnical arrangements that expand organizational mindfulness. The analysis of the gathered research information resulted in a first explanation for the impact of using IT artifacts on organizational mindfulness. The resulting framework emerged as a first step in the effort to develop an IS mindfulness theory, paving the way for developing a methodological approach to support CIOs in addressing the challenges of the digital age.
Keywords
Acknowledgements
This work has been supported by FCT – Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2019. The authors express their gratitude to Daniel Robey and Claus Rerup for their very helpful comments on earlier versions of this paper.
Citation
Barros, V.F.A. and Ramos, I. (2023), "Organizational mindfulness to innovation at an organization in the cork sector", Information Technology & People, Vol. 36 No. 1, pp. 286-312. https://doi.org/10.1108/ITP-05-2020-0296
Publisher
:Emerald Publishing Limited
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