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Connecting and being connected: investigating friending practices across multiple social networking sites

Chien Wen Yuan (Graduate Institute of Library and Information Studies, National Taiwan Normal University, Taipei, Taiwan)
Yu-Hao Lee (Department of Telecommunication, University of Florida, Gainesville, Florida, USA)

Information Technology & People

ISSN: 0959-3845

Article publication date: 11 May 2021

Issue publication date: 1 April 2022

651

Abstract

Purpose

Social networking sites (SNSs) offer people the possibility of maintaining larger networks of social ties, which also entails more complex relationship maintenance across multiple platforms. Whom to “friend” and via which platform can involve complex deliberations. This study investigates the relationships between users' perceived friending affordances of five popular SNSs (Facebook, Twitter, Instagram, Snapchat and LinkedIn) and their friending behaviors concerning strong ties, weak ties (existing and latent ties) and parasocial ties.

Design/methodology/approach

An online survey using Qualtrics was provided to participants (N = 626) through Amazon's Mechanical Turk (MTurk). The survey asked their SNS use and their friending behaviors with different ties on each of the sites.

Findings

Users' friending decisions are dependent on an interplay of socio-technical affordances of each SNS and specific needs for the ties. The authors found that the affordances of bridging social capital and enjoyment are aligned with friending weak and parasocial ties, respectively. The affordances of bonding social capital were not valued to friend strong ties.

Originality/value

The study extends the affordance and social capital literature by assessing users' perceived, contextualized SNS affordances in relation to actual communication behaviors in friending different social ties. This approach provides contextualized insights to friending decisions and practices on SNSs.

Keywords

Acknowledgements

This research was supported in part by the Department of Telecommunication at the University of Florida and the Ministry of Science and Technology of Taiwan (MOST 109‐2221‐E‐003‐010‐MY3).

Citation

Yuan, C.W. and Lee, Y.-H. (2022), "Connecting and being connected: investigating friending practices across multiple social networking sites", Information Technology & People, Vol. 35 No. 3, pp. 1096-1115. https://doi.org/10.1108/ITP-07-2020-0486

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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