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Management of the master data lifecycle: a framework for analysis

Martin Hubert Ofner (Institute of Information Management, University of St. Gallen, St. Gallen, Switzerland)
Kevin Straub (IBM Global Business Services, Ehningen, Germany)
Boris Otto (Institute of Information Management, University of St. Gallen, St. Gallen, Switzerland)
Hubert Oesterle (Institute of Information Management, University of St. Gallen, St. Gallen, Switzerland)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 19 July 2013

3547

Abstract

Purpose

The purpose of the paper is to propose a reference model describing a holistic view of the master data lifecycle, including strategic, tactical and operational aspects. The Master Data Lifecycle Management (MDLM) map provides a structured approach to analyze the master data lifecycle.

Design/methodology/approach

Embedded in a design oriented research process, the paper applies the Component Business Model (CBM) method and suggests a reference model which identifies the business components required to manage the master data lifecycle. CBM is a patented IBM method to analyze the key components of a business domain. The paper uses a participative case study to evaluate the suggested model.

Findings

Based on a participative case study, the paper shows how the reference model makes it possible to analyze the master data lifecycle on a strategic, a tactical and an operational level, and how it helps identify areas of improvement.

Research limitations/implications

The paper presents design work and a participative case study. The reference model is grounded in existing literature and represents a comprehensive framework forming the foundation for future analysis of the master data lifecycle. Furthermore, the model represents an abstraction of an organization's master data lifecycle. Hence, it forms a “theory for designing”. More research is needed in order to more thoroughly evaluate the presented model in a variety of real‐life settings.

Practical implications

The paper shows how the reference model enables practitioners to analyze the master data lifecycle and how it helps identify areas of improvement.

Originality/value

The paper reports on an attempt to establish a holistic view of the master data lifecycle, including strategic, tactical and operational aspects, in order to provide more comprehensive support for its analysis and improvement.

Keywords

Citation

Hubert Ofner, M., Straub, K., Otto, B. and Oesterle, H. (2013), "Management of the master data lifecycle: a framework for analysis", Journal of Enterprise Information Management, Vol. 26 No. 4, pp. 472-491. https://doi.org/10.1108/JEIM-05-2013-0026

Publisher

:

Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

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