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Exploring knowledge management enablers for blockchain-enabled food supply chain implementations

Chi Minh Pham (School of Accounting, Information Systems and Supply Chain, College of Business and Law, RMIT University, Melbourne, Australia and Food Agility CRC Ltd., Sydney, Australia)
Sachithra Lokuge (School of Business, University of Southern Queensland – Springfield Campus, Springfield Central, Australia)
Thanh-Thuy Nguyen (School of Accounting, Information Systems, and Supply Chains, College of Business and Law, RMIT University, Melbourne, Australia)
Arthur Adamopoulos (School of Accounting, Information Systems, and Supply Chains, College of Business and Law, RMIT University, Melbourne, Australia)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 10 May 2023

Issue publication date: 5 January 2024

418

Abstract

Purpose

With the advent of new technologies, the integration of blockchain-enabled food supply chain (FSC) implementations is on the rise. Considering the multilateral, comprehensive and complex nature of the whole blockchain-enabled FSC implementation process, understanding knowledge management (KM) practices will add value. Prior literature shows that only a few studies have focused on this topic. As such, this study aims to identify and establish key KM enablers for blockchain-enabled FSC implementations.

Design/methodology/approach

This study conducted a qualitative research approach. By conducting 22 in-depth interviews with experienced blockchain implementation experts in FSC contexts, this study provides interesting insights for academics and practitioners.

Findings

The results of the analysis highlighted eight critical KM enablers that directly influence blockchain-enabled FSC implementations. They include external enablers (i.e. regulation and market competition) as well as internal enablers (i.e. people – organizational learning, strategy and leadership, culture, information technology, organizational infrastructure, processes and activities).

Originality/value

This study is one of the few studies that identify KM enablers for blockchain-enabled FSC implementations. Considering the novelty of decentralized blockchain implementations in FSC and its importance in transforming silo-based knowledge exchange to a decentralized operational structure, this study attempts to identify factors that increase the efficiency of blockchain implementations in FSC contexts.

Keywords

Citation

Pham, C.M., Lokuge, S., Nguyen, T.-T. and Adamopoulos, A. (2024), "Exploring knowledge management enablers for blockchain-enabled food supply chain implementations", Journal of Knowledge Management, Vol. 28 No. 1, pp. 210-231. https://doi.org/10.1108/JKM-07-2022-0586

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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