Abstract:
While forecasting has received considerable attention in the manufacturing and marketing literature, there has been little research on forecasting in services especially ...Show MoreMetadata
Abstract:
While forecasting has received considerable attention in the manufacturing and marketing literature, there has been little research on forecasting in services especially in the context of service arrivals in a repair or refurbishment center. In this paper, we propose several methods for forecasting service arrivals in a repair center. A preliminary evaluation of the alternative methods is also provided.
Date of Conference: 01-02 August 2005
Date Added to IEEE Xplore: 12 September 2005
Print ISBN:0-7803-9425-9