Knowledge brokering is a key activity in innovation networks such as living labs. Previous research has acknowledged the multiple roles and tasks of intermediaries and brokers in managing living labs but has not paid attention to the nature of knowledge flow and the distance between the actors that are brokered. This study empirically examines how user knowledge is brokered in living labs as well as the living lab schemes among regional innovation organisers in Finland. Results show that user knowledge is mostly considered explicit knowledge and that users and developers meet rarely in a real-life environment. Brokering distances between stakeholders may be a useful approach in conducting living lab activities.