Knowledge and Perceived Security as Driven The Continuance Use of Mobile Fintech Payments | IEEE Conference Publication | IEEE Xplore

Knowledge and Perceived Security as Driven The Continuance Use of Mobile Fintech Payments


Abstract:

The issue of security in the use of payment-based technology is considered essential to continue to be studied because of the impact of advances in technology and informa...Show More

Abstract:

The issue of security in the use of payment-based technology is considered essential to continue to be studied because of the impact of advances in technology and information. One of the payment methods that is developing in Indonesia is m-fintech. Therefore, this study analyzes the aspects driving the continuance intention of m-fintech payments, namely knowledge, perceived security, and perceived usefulness. This study uses a questionnaire as the primary data to test the hypothesis. Questionnaires were distributed online to 357 consumers using m-fintech payments in Jabodetabek. Therefore, the sampling technique used is purposive. Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0.8.9 software is used to answer the hypothesis. The results of this study prove that knowledge, perceived security, and perceived usefulness are good predictors in explaining the continuance intention of m-fintech payments. In detail, knowledge influenced perceived security, and perceived usefulness influenced the continuance intention of m-fintech payments. Finally, perceived security and usefulness affect the continuance intention of m-fintech payments. These findings contribute to m-fintech payment companies continuing to improve the security of m-fintech payments in line with improvements in technology and information.
Date of Conference: 24-25 August 2023
Date Added to IEEE Xplore: 17 October 2023
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Conference Location: Malang, Indonesia

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