Abstract:
Assisting and supporting human operators in modern industry is becoming crucial to increase the efficiency. Available tools, like use and maintenance manual, have a compl...Show MoreMetadata
Abstract:
Assisting and supporting human operators in modern industry is becoming crucial to increase the efficiency. Available tools, like use and maintenance manual, have a complex organization due to a variety of treated information and purposes. Confusion and disorientation bring a series of disadvantages that increase the cognitive effort of the users. Tasks such as set-up, maintenance, and troubleshooting, strongly depend on the skills of human operators. To tackle this problem, in this paper we present an integrated approach with the aim of developing a thorough system that starts from a structured management of technical documentation and provides useful support to the users during their work. The approach is composed by three phases i) Data organization and management, obtaining with a standard that allows to edit and manage the information in a structured way; ii) Content extraction and filtering, for collecting the technical labelled information; iii) Support to the user during use and maintenance of the machine, consisting in a set of on-line tools. At the end of this paper, we present an application of the proposed approach to the specific case of troubleshooting support, by considering MyAID, a tool designed to assist operators to solve machine failures.
Published in: 2018 IEEE Industrial Cyber-Physical Systems (ICPS)
Date of Conference: 15-18 May 2018
Date Added to IEEE Xplore: 21 June 2018
ISBN Information: