Visualizing the structure of field testing problems | IEEE Conference Publication | IEEE Xplore

Visualizing the structure of field testing problems


Abstract:

Field testing of a software application prior to general release is an important and essential quality assurance step. Field testing helps identify unforeseen problems. E...Show More

Abstract:

Field testing of a software application prior to general release is an important and essential quality assurance step. Field testing helps identify unforeseen problems. Extensive field testing leads to the reporting of a large number of problems which often overwhelm the allocated resources. Prior efforts focus primarily on studying the reported problems in isolation. We believe that a global view of the interdependencies between these problems will help in rapid understanding and resolution of reported problems. We present a visualization that highlights the commonalities between reported problems. The visualization helps developers identify two patterns that they can use to prioritize and focus their efforts. We demonstrate the applicability of our visualization through a case study on problems reported during field testing efforts for two releases of a large scale enterprise application.
Date of Conference: 20-26 September 2009
Date Added to IEEE Xplore: 30 October 2009
ISBN Information:
Print ISSN: 1063-6773
Conference Location: Edmonton, AB, Canada

Contact IEEE to Subscribe

References

References is not available for this document.