In this paper, we propose a method robustly predicting the destination of a pedestrian heading toward a robot in order to provide suitable voice guidance to him/her by communication robots installed at the reception desks of public facilities. For this purpose, we measure a pedestrian trajectory with a laser range scanner attached to the robot, and predict the destination among more than three branches by cascading multiple predictor models for two branches pre-trained by a machine learning algorithm. In order to verify the effectiveness of the proposed method, we conduct experiments using a dataset of tracking pedestrians at a shopping mall, and data observed in the real environment. The result shows that our method can predict three branch destinations with an accuracy of about 80%.