Abstract:
The aim of this study is the systematic selection, adaptation, and integration of quality methods into the quality management reporting (QMR), in order to effectively sup...Show MoreMetadata
Abstract:
The aim of this study is the systematic selection, adaptation, and integration of quality methods into the quality management reporting (QMR), in order to effectively support the author of the quality reports (Q-reporter). This paper focuses on the derivation of concrete steps for the process of preparing quality reports. For this purpose, especially methods from the quality management (QM) area are analyzed with regard to their application within a phase of the QMR control loop. The present work considers one of the four fields of action of the QMR control loop to ensure the necessary detail depth. Thus, the focus is on the area of action ”Collecting and Evaluating”. A concrete procedure model is developed, and criteria for the assessment of analytical methods are derived from the requirements of the QMR and a method set is developed with these requirements.
Published in: 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
Date of Conference: 16-19 December 2018
Date Added to IEEE Xplore: 13 January 2019
ISBN Information: