Abstract:
In this work we investigate how humans' awareness of a social robot's capabilities affect their trust in the robot. We present a user study that relates knowledge on diff...View moreMetadata
Abstract:
In this work we investigate how humans' awareness of a social robot's capabilities affect their trust in the robot. We present a user study that relates knowledge on different quality levels to participants' ratings of trust. Primary school pupils were asked to rate their trust in the robot after three types of interactions: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils' trust is not significantly affected across different domains after each session. It did not appear to be significant differences in trust tendencies for the different experiences either; however, our results suggest that human users trust a robot more the more awareness about the robot they have.
Published in: 2019 28th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
Date of Conference: 14-18 October 2019
Date Added to IEEE Xplore: 13 January 2020
ISBN Information: