Abstract:
This paper introduces a case study at Dean East Clinic to model patient flow with joint visits by provider and medical assistant (MA). To reduce the state space dimension...Show MoreMetadata
Abstract:
This paper introduces a case study at Dean East Clinic to model patient flow with joint visits by provider and medical assistant (MA). To reduce the state space dimension, a convergent iterative procedure based on Markov chain model of patient flow is proposed. The study is extended to non-Markovian case by introducing an empirical formula based on the mean and coefficient of variation (CV) of service times. The results have been validated with good accuracy using both collected and randomly generated data.
Date of Conference: 09-12 October 2016
Date Added to IEEE Xplore: 09 February 2017
ISBN Information: