Abstract:
In the rapidly growing consumer electronics industry, continuous innovation drives increasing demand for smart devices and advanced gadgets. However, this sector faces ch...Show MoreMetadata
Abstract:
In the rapidly growing consumer electronics industry, continuous innovation drives increasing demand for smart devices and advanced gadgets. However, this sector faces changing demands and complex supply chains due to the management of rapid technological advancements and consumer expectations. Seamless communication between suppliers and consumers is essential to optimize production processes, minimize waste, and enhance overall customer satisfaction. In response to these demands, this paper presents a solution that combines Digital Twins (DT) and blockchain to improve security and efficiency in metaverse-inspired consumer-oriented supply chains. Herein, DT is used to represent products in virtual spaces and blockchain secures sensitive information using encryption and access controls. Our objective is to create a transparent, secure, and user-friendly system where consumers and suppliers can interact in real-time to verify product details and access important information of featured tasks like warranties and payment settlement. Smart contracts automates these tasks to make processes faster and more reliable. Through experiments, we tested how well the system maintains product integrity, authenticates transactions, and supports consumer-oriented supply chain (CSC) operations. Comparative analysis shows that our approach improves security, performance, and scalability over existing methods. Furthermore, the proposed system not only enhances security, trust, and transparency in CSC but also sets a higher standard for consumer demands and satisfaction. The findings point to the potential solution for future innovations in metaverse-driven CSC management systems.
Published in: IEEE Transactions on Consumer Electronics ( Volume: 70, Issue: 3, August 2024)