Analytical techniques are generally inadequate for dealing with causal interrelationships among a set of individual and social concepts. Usually, causal maps are used to cope with this type of interrelationships. However, the classical view of causal maps is based on an intuitive view with ad hoc rules and no precise semantics of the primitive concepts, nor a sound formal treatment of relations between concepts. We solve this problem by proposing a formal model for causal maps with a precise semantics based on relational algebra and the software tool, CM-RELVIEW, in which it has been implemented. Then, we investigate the issue of using this tool in multiagent environments by explaining through different examples how and why this tool is useful for the following aspects: 1) the reasoning on agents' subjective views, 2) the qualitative distributed decision making, and 3) the organization of agents considered as a holistic approach. For each of these aspects, we focus on the computational mechanisms developed within CM-RELVIEW to support it.