Abstract:
Extracting user requirements in designing innovative ICT based solutions for emerging vague problems is a challenge. We successfully addressed this challenge by blending ...Show MoreMetadata
Abstract:
Extracting user requirements in designing innovative ICT based solutions for emerging vague problems is a challenge. We successfully addressed this challenge by blending several techniques in Software Engineering (SE) and Human Computer Interaction (HCI) within a Design Science Research (DSR) framework. These techniques were traditional surveys and interviews, causal analysis, scenario creation and transformation, use of paper-based and functional prototypes for communicating with users and capturing their feedback, user centered design, and incremental development. This approach enabled us to better capture requirements based on usability aspects and guided us to design a successful solution. We present a framework derived from this research for wider applicability.
Published in: 2014 IEEE 2nd International Workshop on Usability and Accessibility Focused Requirements Engineering (UsARE)
Date of Conference: 25-25 August 2014
Date Added to IEEE Xplore: 08 September 2014
Electronic ISBN:978-1-4799-6352-2