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Reducing expertise tension

Published:01 September 2004Publication History
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Abstract

As an explicit design topic, end-user development (EUD) is rather new to human-computer interaction (HCI), although it is implicitly embedded in many design projects. What makes EUD different from other HCI topics is that in traditional HCI terms, users are experts in their tasks, and good tools should match these tasks. Conversely, end-user developers are trying to complete development tasks in which, by definition, they are not experts. Therefore, the dominating design goal of EUD tools is to compensate for a discrepancy between the user's expertise and the development task to be performed.

References

  1. Fischer, G. Domain-oriented design environments. Automated Software Engineering---The International Journal of Automated Reasoning and Artificial Intelligence in Software Engineering 1, 2 (June 1994), 177--203.Google ScholarGoogle Scholar

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  1. Reducing expertise tension

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          cover image Communications of the ACM
          Communications of the ACM  Volume 47, Issue 9
          End-user development: tools that empower users to create their own software solutions
          September 2004
          85 pages
          ISSN:0001-0782
          EISSN:1557-7317
          DOI:10.1145/1015864
          Issue’s Table of Contents

          Copyright © 2004 ACM

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          New York, NY, United States

          Publication History

          • Published: 1 September 2004

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