Cindy Dooling
ABSTRACT
Software management problems? In this session presenters will discuss and demonstrate how Pima Community College (PCC) reigned in control of the software on 5,550 desktop and portable computers located over six campuses, two district offices, and nine center locations.To combat the lack of software standards and perceived legality issues, PCC developed a software plan with input from faculty, staff, and administrators. Prior to implementation of this plan, all users could purchase, download, or share software at will. During this session you will learn how PCC developed the plan and overcame many obstacles including: support issues, auditing and verification, compatibility, user adoption, license agreements, and plan enforcement. In addition, you will learn about IT staff certification and training.Since implementation PCC has enjoyed many benefits including; bulk or volume purchasing, up to date software, college-wide site license agreements, improved standards, reduced need for helpdesk support, consistency between locations, higher user awareness, and increased IT staff credibility.
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- E-Z Audit©, AT Consulting LLC., P.O. Box 8176, Stamford, CT 06905-0176. http://ezaudit.comGoogle Scholar
- Pima Community College Personnel Policy Statement for College Employees, 2002/2003, P16, Use of College Resources (L3), Computer and Electronic Systems and Services, Users are responsible to (a) adhere to departmental, College, and service/software providers' acceptable use policies and procedures; (e) respect copyright and intellectual property rights as well as license agreements and contracts.Google Scholar
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- Track-It!, Numara Software Inc.™, http://www.numarasoftware.comGoogle Scholar
Index Terms
- Software management
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