ABSTRACT
Mobile phones are highly personal, customisable mobile computing devices that allow users to precisely control how they interact with the device and their environment. This paper examines the process of customisation and seeks to identify how this customisation can be improved as the rate of adoption of new phones increases. We present a user case study of how 60 mobile phone users personalised their mobile phones during the first few weeks of ownership, and how they perceived different personalisation methods.
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Index Terms
Personal customisation of mobile phones: a case study
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