ABSTRACT
Argumentation theory is often used in multi agentsystems to facilitate autonomous agent reasoning and multi-agent interaction. The technology can also be used to develop online negotiation and mediation services by providing argument structures that assist parties involved in a dispute to resolve outstanding issues or avoid future disputes. While Alternative Dispute Resolution (ADR) represents a move from a fixed and formal process to a more flexible one, Online Dispute Resolution (ODR) moves ADR from a physical to a virtual place. The research aims to capitalise on the recent trend towards ODR by creating a JADE based multi-agent ODR environment. The utility functions and argument structures of two existing ODR applications are being re-deployed as Web based intelligent agents capable of intuitively coordinating during a negotiation. One agent uses expert knowledge of the Australian Family Law domain to recommend a percentage property split, while another uses heuristics and game theory and combines this split with a significance rating of items provided by each party, to allocate issues and advise upon possible trade-offs. The ultimate aim is to provide disputants with an integrated ODR environment offering a range of services to assist them in achieving fairer outcomes.
- Bellucci, E. 2004, 'Developing Compensation Strategies for the Construction of Negotiation Decision Support Systems', PHD thesis, School of Computer Science and Computer Engineering, Latrobe University, Bundoora, Victoria, Australia.Google Scholar
- Caillou, P., Baptisca, T.&Curchod, C. 2008, 'Multi-agent Based simulation for Decision-Making: an application to Rungis food market', paper presented to Group Decision and Negotiation, Coimbra Portugal.Google Scholar
- Condliffe, P. 2008, 'The Rise of ADR', in Conflict Management - A Practical Guide, LexisNexis Butterworks, Brisbane Australia.Google Scholar
- Dai, W.&Abrahams, B. 2005, 'A multiagent architecture for Semantic Web resources', paper presented to IEEE/WIC/ACM International Conference on Intelligent Agent Technology, Compiegne, France. Google ScholarDigital Library
- Negnevitsky, M. 2002, 'Uncertainty Management in Rule-Based Expert Systems', in Artificia Intellegence - A Guide to Intelligent Systems, Pearson Education Limited, Essex, pp. 55--84.Google Scholar
- Pearl, J. 1988. Probabilistic Reasoning in Intelligent Systems: Networks of Plausible Inference. Morgan Kafmann, San Francisco Ca. Google ScholarDigital Library
- Rahwan, I. 2005, 'Guest Editorial: Argumentation in Multi-Agent Systems', Autonomous Agents and Multi-Agent Systems, vol. 11, no. 2, pp. 115--25 Google ScholarDigital Library
- Rule, C. 2002, 'Advantages of ODR', in Online Dispute Resolution, Jossey-Bass, San Francisco, California.Google Scholar
- Szufel, P.&Wojewnik, P. 2008, 'Universal software platform for construction of web-based negotiation support systems', paper presented to Group Decision and Negotiation 2008, Coimbra Portugal.Google Scholar
- Toulmin, S. 1958, The Uses of Argument, Cambridge University Press, Cambridge.Google Scholar
- Zeleznikow, J. 2004, 'The Split-up Project: Induction, Context and Knowledge Discovery in Law', Law Probability and Risk, vol. 3, pp. 147--68.Google ScholarCross Ref
- John Zeleznikow&Emilia Bellucci, Family_Mediator: Adding Notions of Fairness to Those With Interests, in Legal Knowledge and Information Systems: JURIX 2006: The Nineteenth Annual Conference 121 (Tom M. van Engers ed., 2006). Google ScholarDigital Library
- Zeleznikow, J., Bellucci, E., Uri, J. S.&Mackenzie, G. 2007, 'Bargaining in the shadow of the law - using utility functions to support legal negotiation', paper presented to Proceedings of the 11th international conference on Artificial intelligence and law, Stanford, California. Google ScholarDigital Library
Index Terms
- Asset negotiation and trade-off support within a multi-agent environment
Recommendations
Including notions of fairness in development of an integrated multi-agent online dispute resolution environment
KES-AMSTA'10: Proceedings of the 4th KES international conference on Agent and multi-agent systems: technologies and applications, Part IThe paper describes the development of an integrated multi-agent online dispute resolution environment called IMODRE that was designed to assist parties involved in Australian family law disputes achieve legally fairer negotiated outcomes. The system ...
Accredited online dispute resolution services: creating European legal standards for ensuring fair and effective processes
The aim of this article is to consider the need for regulation within the European Union (EU) in order to close the existing gap between the need for effective and fair online dispute resolution (ODR) mechanisms in electronic commerce and their actual ...
Incorporating issues of fairness into development of a multi-agent negotiation support system
ICAIL '09: Proceedings of the 12th International Conference on Artificial Intelligence and LawOne of the major concerns raised by people using Negotiation Support Systems is about the fairness of the process. Individuals undertake negotiation to derive better outcomes than could be obtained from conflict and litigation. Thus they often engage in ...
Comments