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An analysis of new features for workflow system in the SaaS software

Published:24 November 2009Publication History

ABSTRACT

Workflow is an important technology for process automation and was used in application systems for quite a while. The concept of Software as a Service (SaaS) is becoming popular in recent years. Workflow is considered a major technology in SaaS software. Usually the SaaS software is running in a multi-tenancy enabled service environment and there may exist many end users for one particular application. Thus raise some new challenges for the workflow system, which acts as an underlying middleware supporting the business process in an application system. The new features for workflow model, workflow engine, and workflow time management are discussed in this paper, which we are not mean to provide the resolutions but rather indicate the key questions. These features we believe will help enhance the performance of the workflow management system and hence perform well in the SaaS software.

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            cover image ACM Other conferences
            ICIS '09: Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human
            November 2009
            1479 pages
            ISBN:9781605587103
            DOI:10.1145/1655925

            Copyright © 2009 ACM

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            Publication History

            • Published: 24 November 2009

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