ABSTRACT
Based on interviews and field research, this paper presents a comparison of the strengths and weaknesses of various outsourcing models generally adopted by Chinese government agencies in their e-government initiatives, with special focus laid on the elaboration of the government-dominated e-government outsourcing model. With a view to solving the problem of staff shortage, ensuring governmental information security, and promoting sustainable development of e-government, China's General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) has organized a limited liability company--Beijing iTowNet Cyber Technology Ltd, to provide outsourcing services concerning e-government system development, operation and maintenance for the administration. With such measures as rational ownership structure, adequate management, and introduction of standards, AQSIQ has not only successfully addressed difficulties caused by lack of human, technical, and financial resources, but ensured its dominance, supervision and control over e-government outsourcing. This paper not only advocates a specific government-dominated approach for other Chinese government agencies to learn from in their e-government initiatives, but provides an innovative theoretical perspective and serves as a typical case for study for government agencies of many other developing countries.
- Yang Xiao. Survey Report on Informatization of China's Quality Inspection and Quarantine Agencies(2001--2005), Office of Informatization Work Leading Group under the General Administration of Quality Supervision, Inspection and Quarantine of China, 2006, 14--15.Google Scholar
- Yuanfu Jiang, Lina Qiao, and Jingwei Zhao. A Study on E-government Outsourcing Models in China. E-Government Periodical(Volume 8, 2007).E-Government Press, Beijing, 2007, 91--101.Google Scholar
- Yongjin Zhang. Practice and Progress of E-government Service Outsourcing in China in Recent Years. Report on E-government Development in China(2008). Social Sciences Academic Press of China, Beijing, 2008, 54--63.Google Scholar
Index Terms
- A study on government-dominated e-government outsourcing model
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